DSL Community Forum Index -> Blogs -> Diminar Solutions LLC Newsletter
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Happy Holidays |
Thu Dec 24, 2009 10:39 pm
Merry Christmas and Happy Holidays from Diminar Solutions LLC. We hope your year went great. We have done many things to our services over the course of this year. We hope we have helped you save money and we hope we have shown you that we care about our customers by our support and services. Thank you customers for shopping with us and helping spread the word in local areas where our drop sites and technicians are. Thank you to all of our affiliates and technicians for doing outstanding work and helping us reach new customers all over the USA. You all have worked hard and we appreciate it.
Now for the specials, from now until January 5, 2010, we will offer a 15% discount on PC Repair at any drop site from any tech. We know many of you have got new PCs for Christmas and would like to help you set them up securely so that your data is safe. Call us for more information.
Posted By: DSLAdminKBP 0 Comments (Post your comment) |
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FTP Server Changes |
Mon Sep 21, 2009 4:36 pm
We have made some important changes to the FTP server that concern you as a customer. We are now blocking IP Address Ranges. We are blocking all IP Ranges and then excluding only the IP Address Ranges of the customers that have hosting accounts. These IP Ranges will be for your ISP (Internet Service Provider) so it shouldn't matter if you have a dynamic (always changing) IP Address. However, It may be advisable for you to check your FTP account by going to: ftp.diminar.com and logging in. If you get a timeout error or connection refused message then your IP address will need to be allowed in our excluded list. However, some customers use the same ISP, for example, AOL, so if one customer has reported there IP Address to us then AOL's IP Range has been allowed already, which means if you use AOL you will automatically be allowed as well.
Report any problems you may have to support@diminar.com, giving us your Customer ID and what ISP you use and we will speedily add your IP to the list.
So, what is the benefit in this and why are we doing it? Well, many of you know that SPAM is getting worse and with such more attacks to the servers from many of those same IP Addresses that send out the bulk emails. They constantly try logging in with credentials that don't exist or try compromising accounts that exist already. They are mostly BOTS that try to find a weak username / password combination. This is nothing to worry about as for as security goes, however, all this traffic can slow down our network, so we are trying to prevent many things at one time, security and traffic control.
Thank you for your time!
Posted By: DSLAdminKMT 0 Comments (Post your comment) |
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Hot Checks From Customers |
Thu Sep 17, 2009 9:56 pm
Dear ALL Customers,
We have recently been experiencing some problems wth customers who pay with checks. Checks can be more convienant than cash and is safer. However, when used incorrectly, it costs customers money. Checks aren't credit cards. Customers have been writing checks for accounts with insufficient funds. This is called HOT CHECKS. They are illegal and are a form of fraud. We find that customers issue us checks thinking they have enough time to place funds in the bank. We cash the checks ASAP. So therefore, more than likely, you will not have enough time to put the money in the bank.
We appreciate all of your business. But, we can not allow these actions. If you pay us with a check, we expect the money to be available that instant. If it is not, please do not write us a check. We know that some of you may have been extremely upset saying things like, "But I was gonna put the money in the bank tomorrow! You didn't have to act this way and go to the DA's office!" Yes, we do have to "act this way" or everyone would obviously think it is okay to write us bad checks. You can't expect us to not take action. We are extremely busy and have many customers to service. We don't have time to be making exceptions for everyone's checks by allowing them to write them and send them to us and then telling us to cash them on certain days.
So, if you do not want overdraft fees, your bank calling, humiliation, and lots of fees and fines, think twice before writing us a hot check. We will only accept checks in person during the hours of 10 A. M. and 2 P.M. If you are outside this time frame, then feel free to pay with cash, money order, or credit card.
Thank you for your time and understanding
Posted By: DSLAdminKMT 0 Comments (Post your comment) |
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DIMINAR SOLUTIONS LLC NEWSLETTER – Volume 4; July 2009 |
Thu Jul 23, 2009 10:14 pm
Featured Article: Web Hosting
Do you own your own business? Would you like to increase your sales and customer database? The perfect way to do that would be to get a website! Almost every company has one, and almost everyone uses the internet! Think of how convenient it is to search for an item online before you go into the store to get it. Don’t you want your customers to do that? Well, look no further! We are here to help! We offer a variety of web hosting plans to fit your needs, no matter how big or small. Don’t have a website yet but want one? We can help with that, too! As long as you have your hosting account, WE pay for your domain! That’s right, WE pay it for you! No extra money out of your pocket! So what are you waiting for? Call us today!
Latest News:
We’ve just redesigned our website so if you’re looking for something and you don’t see it listed yet, give us a week or two to remap all of our previous links and please contact us if you notice any broken links or anything you may think is out of date. Thanks to all our customers for helping us grow!
Tips and Tricks:
Okay. So you’ve done everything you’ve read in the first three newsletters, but your system is STILL slow. Have you ever thought that maybe you’re low on RAM? With new programs for consumers to buy every day, you’re bound to get low on computer resources! If you have programs, games, drivers, printers, scanners, and more, that takes up a LOT of your RAM! Depending on your system specs, RAM is usually affordable. The older your system is, the more expensive your RAM will be. A good way to see how much RAM you have is to do the following: Click “Start” at the bottom left (on a Windows system), then right-click “My Computer” and select “Properties.” Underneath the “General” tab, you’ll see “System” “Registered to” and “Computer.” Below “Computer” it should list your CPU clock speed and your system RAM. If you have LESS THAN 256 MB of RAM, then you will most likely need an upgrade as most systems today come standard with 1 GB or more. If you’re already a customer and are confused as to how to do that, just call us with your customer ID and DR number and we’ll give you all the information you need!
Link of the Month: http://hosting.diminar.com
Posted By: Kristi 0 Comments (Post your comment) |
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DIMINAR SOLUTIONS LLC NEWSLETTER – Volume 3; June 2009 |
Mon Jun 22, 2009 7:58 pm
Featured Article: DSL Community
If you’ve got computer questions, the Community is FULL of answers! From tips and tricks and how-to guides to jokes and pictures and more! Want to show off your computer specs? Make a public profile for your friends to see! Want to learn more about computers without having to pay for online classes? Check out our how-to guides! Some of them even have pictures! Having a bad day and need a little lift? We have a computer jokes section of the community that will definitely make you smile! Got a question and don’t want to call in? Post it in our support forum and one of our technicians will answer within the week! Want to see some of Diminar’s competitors to compare prices and services? That’s fine, too! We have a section with all the information you need! We offer the best service at the most affordable prices with more features!
Latest News:
We’re sorry about the extreme downtime for this month. We were trying something new to help our customers and it didn’t go as planned. We’re back up as we were earlier this month and don’t plan on making any more serious changes for quite some time. Thanks for being patient with us during this time!
Tips and Tricks:
Internet Explorer…We all use it. It comes standard on any Windows system. If your IE is getting a little slow loading up bookmarks or history, then perhaps it’s time to clean out that huge cache. Don’t know how to do it? I’ll take you through it. First, open up your IE browser. Click “Tools” at the top left and then “Internet Options” at the bottom of the tab. Underneath the “General” tab, you’ll see a section called “Browsing History.” Check the box saying “Delete browsing history on exit” if you want your history cleaned out, too. Click “Delete” and check all boxes of your choice and then click “Delete” again. Once it’s completed, click “Apply” at the bottom right of the tab and then “OK” in the bottom middle of the tab. There you go! IE should run a little better now!
Link of the Month: http://community.diminar.com
Posted By: Kristi 0 Comments (Post your comment) |
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